We hope you're all staying safe out there and can't thank you enough for shopping our store during these crazy times!
As you may or may not know, we custom print all of our orders in-house prior to shipping to ensure a custom, high quality feel for all of our customers. Prior to the ongoing Covid-19 pandemic, this fulfillment process typically took anywhere between 2 - 5 business days on average to complete, however, recently, our fulfillment times have been slightly delayed due to protocols we must follow to ensure the safety of our team here. Currently, we are seeing average fulfillment times of around 5 - 14 business days, depending on the items and quantity purchased (some printing/embroidery on some items is more involved than others).
Under normal circumstances, this kind of delay is never the case.
Rest assured, if you place an order on our site, we will be doing everything we can to get it out to you as fast as possible, but want to make you aware that small delays can potentially occur at this time. As soon as your order leaves our doorstep, you will automatically receive a tracking code via email.
Thank you so much for your patience and understanding. Stay well!
🇯🇵 Saki Team